Volume 7, Issue 6, November 2018, Page: 157-164
Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates
Ana Juline Cochico Dangallo, College of Business, John B. Lacson Colleges Foundation, Bacolod City, Philippines
Darlene de Jesus Sabandal, College of Business, John B. Lacson Colleges Foundation, Bacolod City, Philippines
Received: Sep. 27, 2018;       Accepted: Nov. 14, 2018;       Published: Dec. 20, 2018
DOI: 10.11648/j.edu.20180706.12      View  181      Downloads  44
Abstract
John B. Lacson Colleges Foundation- Bacolod, a recognized private higher education institution by the Commission on Higher Education (CHED) in the Philippines is committed in providing quality education and training through faculty and student performance evaluation, upgrading of faculty on the latest teaching methodologies, designing industry sensitive curriculum, and becoming the major global supplier of world-class technical and professional manpower. However, the extent of JBLCF-Bacolod business graduates’ contribution to the growth and development of the business industry, particularly on stakeholders’ satisfaction is not clearly known yet, which makes this study particularly interesting. This study aimed to establish the important competencies considered by the industry stakeholders when hiring employees and their level of satisfaction on the work competencies of the BSCA and BSHRM graduates of John B. Lacson Colleges Foundation-Bacolod. The business graduates were evaluated by 99 employers from different sectors of the industry with area of operation in the country and abroad that have met the criteria as respondents for this study. The descriptive design which particularly employed the survey method of gathering data was used in this study. The instrument deployed was a researcher-made questionnaire consisting of the survey of the respondents’ demographic profile, the managers’ level of satisfaction on the professional and personal competencies of the graduates, and questions related to their employability. Frequency count and percentage distribution were used to determine the profile of the industry stakeholders. Mean was utilized to determine the level of industry stakeholders’ satisfaction and extent of importance on the professional and personal competencies of JBLCF-B business graduates. Analysis of Variance (ANOVA) was used to determine the significant difference in the level of industry stakeholders’ satisfaction on the professional and personal competencies of JBLCF-B business graduates and for the number of graduates employed in the company, t-test was used. The frequency of related suggestions from the industry and their respective percentages were used as basis for curriculum improvement of the BSCA and BSHRM programs to prepare business graduates to meet the expectations of the industry. Findings show that the stakeholders were satisfied to a high extent on the professional competencies of the business graduates. Graduates of BSCA and BSHRM programs of JBLCF-B were viewed by their employers as highly competent employees in resolving issues of common concern; in helping minimize the unnecessary misunderstanding, especially in times of changes and uncertainties; and in working on the solution of work-related problems through completion.
Keywords
Stakeholders, Satisfaction, Professional Competencies, Personal Competencies, Work Performance, Business Graduates
To cite this article
Ana Juline Cochico Dangallo, Darlene de Jesus Sabandal, Industry Stakeholders’ Satisfaction on the Work Competencies of the Business Department Graduates, Education Journal. Vol. 7, No. 6, 2018, pp. 157-164. doi: 10.11648/j.edu.20180706.12
Copyright
Copyright © 2018 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Reference
[1]
Alimen, R. A Gayo M. Jr. &Jaleco V. B (2010). Stakeholder Satisfaction: Research Evaluation of Marine Engineering Cadets’ Performance at Maritime University, Philippines. International Journal on Marine Navigation and Safety of sea Transportation.
[2]
Agarwal, P. D., Kiran, R., &Verma, A. K. (2012). Empowering educators with knowledge management for the development of state-of-art of the curriculum. African Journal of Business Management, 6(43), 10750-10765.doi:http://dx.doi.org/10.5897/ AJBM11 .1772.
[3]
Baharun, R., Suleiman, E. S., & Awang, Z. (2012). Changing skills required by industries: Perceptions of what makes business graduates employable. African Journal of Business Management, 6(30), 8789-8796. doi:http://dx.doi.org/10.5897/AJBM10.918.
[4]
Cao, Y. (2011). Skill development in higher education: Perspectives from recent college graduates and their instructors in china (Order No. 3482210). Available from ProQuest Education Journals. (909975590). Retrieved from http://search.proquest.com/docview/ 909975590?accountid=33508.
[5]
Clark, N. (2015). Education in the Philippines. New York: World Education Services. Retrieved from http://search.proquest.com/docview/1700064483?accountid=33508.
[6]
Commission on Higher Education (CHED) Memorandum Orders No. 11, Series of 2005, https://ched.gov.ph/cmo-11-s-2005/.
[7]
Commission on Higher Education (CHED) Memorandum Orders No. 11, Series of 2006, https://ched.gov.ph/cmo-11-s-2006/
[8]
Daud, S., Abidin, N., &Sapuan, N. M.. Enhancing university business curriculum using an importance- performance approach. A case study of the business management faculty of a university in Malaysia. www.emerald insight.com/0951-354X.htm.
[9]
Fletcher-Brown, J., Knibbs, K., & Middleton, K. (2015). Developing "employagility": The 3Es case for live-client learning. Higher Education, Skills and Work - Based Learning, 5(2), 181- 195. Retrieved from http://search.proquest.com/docview/1682173764? accountid =33508.
[10]
Freudenberg, B. and Brimble, M. and Cameron, C., WIL and Generic Skill Development: The Development of Business Students' Generic Skills through Work-Integrated Learning (May 24, 2011). Asia-Pacific Journal of Cooperative Education, Vol. 12, No. 2, pp. 79-93, 2011. Available at SSRN: http://ssrn.com/abstract=1851169.
[11]
Heimler, R. (2010). Attitudes of college graduates, faculty, and human resource managers regarding the importance of skills acquired in college and needed for job performance and career advancement potential in the retail sector (Order No. 3406253). Available from ABI/INFORM Global. (288249787). Retrieved from http://search.proquest.com/ docview/288249787?accountid=33508.
[12]
Jackson, D. (2014). Factors influencing job attainment in recent bachelor graduates: Evidence from Australia. Higher Education, 68(1), 135-153. doi: http://dx.doi.org/10.1007/s10734-013-9696-7.
[13]
Lim, N. (2015). Towards an integrated academic assessment: Closing employers' expectations? Education & Training, 57(2), 148. Retrieved from http://search.proquest.com/ docview/16560 50769 ?accountid=33508.
[14]
Lubis, D. O. (2012). Success factors of business graduates of lyceum of the Philippines university: Its implications to curriculum functionality. IAMURE International Journal of Business and Management, 1(1), 42-56. Retrieved from http:/search.proquest.com/docview/1520794071? accountid=33508.
[15]
Pavlin, S. (2014). The role of higher education in supporting graduates' early labour market careers. International Journal of Manpower, 35(4), 576. Retrieved from http://search. proquest.com/docview/1651163138?accountid=33508.
[16]
Pavlin, S., &Svetlik, I. (2014). Employability of higher education graduates in Europe. International Journal of Manpower, 35(4), 418. Retrieved from http://search. proquest.com/docview /1651162847? accountid=33508.
[17]
Raybould, J., & Sheedy, V. (2005). Are graduates equipped with the right skills in the employability stakes? Industrial and Commercial Training, 37(5), 259–263.
[18]
Vu, T., Rigby, B., Wood, L. N., & Daly, A. (2011). Graduate skills in business learning. Asian Social Science, 7(4), 2-11. Retrieved from http://search.proquest.com/docview/ 861492211? accountid=33508.
Browse journals by subject